FREE Shipping on all orders over $75
 

FAQ's

FAQ Categories

Shopping

Shipping Questions

Gift Card/ E-Gift Card

Sales Tax

Working for Erehwon

Questions And Answers

Shopping

Do the retail locations match online competitor prices?

We strive to offer the most competative prices! If you found it for less elsewehere let us know and we will do our best to match.

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What is your price adjustment policy? (i.e., if an item goes on sale after I've purchased it)

We will honor price adjustments within ten days of purchase. If you have any questions you can call us at 847-439-1400

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Shipping Questions

Can I get a product shipped to the store and I can pick up item there?

Yes, if you wish to arrange a store pick-up or alternate means of shipping, please call us and we will do our best to accomodate your needs.

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What is the cheapest shipping method available through Erehwon.com

Ground shipping is always the Cheapest option we have. We always offer free shipping over a certain purchase amount currently that is $75.00!

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If I am going to order a christmas gift, is there a way to get an extension past the 30 day return?

We absolutely change our return policy during the holiday season to help accommodate Gift issues like this. For all holiday purchases made starting in November we extend our return policy until January 10th or 30 days which ever is longer. 

 

You should have no problem returning your purchase any time before January 10th.

 

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Gift Card/ E-Gift Card

I have an Erehwon Gift Card. How do I redeem it on erehwon.com?

Proceed through checkout as you normally would. When you get to the payment step in our checkout process you will be able to enter the Gift Card number and Pin number and it will adjust your total.

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Can E-Gift Cards be used In Store?

Yes, our Gift Cards and E-Gift Cards can be used both in store and online.

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How do I check my gift card balance

The easiest way to check the balance on your gift card is to email your gift card # to info@erehwon.com and we can get right back to you with your balance anytime between 8:00am-4:00pm weekdays. Any emails sent outside this time frame will be promptly answered the next business day. You may also give us a call at 847-439-1400 or stop by a store location

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Sales Tax

What tax do you collect?

We are currently collecting Illinois and Wisconsin Sales Tax.

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Working for Erehwon

how do i apply for a job in one of your store locations?

Currently the best approach for applying to one of our store locations is to visiit the location you are interested in working for and fill out an application.

If you are unable to visit a store at this time you may send your resume to jobs@erehwon.com and include which location you are applying for and we can forward it to the appropriate store manager.

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Do you have a careers website or a job board?

At the moment we do not have a careers website or job board but feel free to send your resume to jobs@erehwon.com and include which location you are interested in and we can forward it to the appropriate manager!

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